Terms of Service

Bolt COI helps motor carriers, brokers, networks, and related operators collect, review, and track certificates of insurance and related compliance documents. Features may include magic-link intake, document storage, rules-based compliance checks, AI-assisted field extraction on eligible plans, expiration monitoring, reporting, and integrations such as FMCSA data lookups.

We may add, change, or discontinue features. We will use reasonable efforts to avoid disruptive changes to core workflows you rely on.

Bolt COI provides compliance assistance and workflow tools. It does not provide legal, insurance, or risk-management advice. Automated checks, AI extraction, and dashboard status indicators may be incomplete or incorrect. You are responsible for verifying coverage, contractual requirements, and dispatch decisions. Always consult qualified professionals for legal and insurance questions.

You must be at least 18 years old and authorized to bind the organization on whose behalf you register. You agree to provide accurate account information and to keep credentials confidential. You are responsible for activity under your account and for ensuring team members comply with these Terms.

Organization administrators control user access, roles, and billing. We may suspend or terminate accounts that violate these Terms or pose a security risk.

You retain ownership of data and documents you submit to the Service ("Customer Data"). You grant us a limited license to host, process, transmit, and display Customer Data solely to provide and improve the Service, support you, and comply with law.

When you invite third parties to upload documents via magic links, you represent that you have a lawful basis to collect and process their information and to share it with us for the purpose of compliance review. Third parties use intake links without creating accounts; their uploads are associated with your organization.

You agree not to:

• Use the Service for unlawful purposes or in violation of applicable regulations;
• Upload malware, attempt unauthorized access, or interfere with Service operation;
• Reverse engineer or scrape the Service except where permitted by law;
• Misrepresent insurance coverage, forge documents, or use the Service to defraud others;
• Resell or sublicense the Service except as expressly allowed in a separate agreement; or
• Exceed usage limits associated with your subscription tier.

Paid plans are billed through our payment provider (Freemius), which acts as merchant of record for applicable transactions. By subscribing, you authorize recurring charges at the then-current rate until you cancel.

Each paid charge — including initial subscriptions and renewals — includes a 14-day refund window for that charge, as described in our Refund Policy. After the window for a given charge has passed, that fee is non-refundable except where required by applicable law.

Free and trial tiers may have limits on seats, third parties, or features. We may modify free-tier limits with reasonable notice. Downgrades take effect according to your billing period and may reduce available features or capacity.

We own the Service, software, branding, documentation, and all related intellectual property except Customer Data. These Terms do not grant you any rights to our trademarks or proprietary materials beyond the limited right to use the Service as intended.

If you provide feedback or suggestions, you grant us a perpetual, royalty-free license to use them without obligation to you.

Each party may receive confidential information from the other. The receiving party will use reasonable care to protect it and will use it only to perform under these Terms. Confidentiality obligations do not apply to information that is public, independently developed, or lawfully obtained from a third party without restriction.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, THAT DOCUMENT EXTRACTION WILL BE ACCURATE, OR THAT COMPLIANCE STATUS WILL MEET YOUR CONTRACTUAL OR REGULATORY OBLIGATIONS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER WE NOR OUR SUPPLIERS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.

You will defend, indemnify, and hold harmless Aleksifa Digital and its affiliates, officers, and employees from claims, damages, and expenses (including reasonable attorneys' fees) arising from Customer Data, your use of the Service, violation of these Terms, or violation of third-party rights.

These Terms remain in effect while you use the Service. You may stop using the Service at any time. We may suspend or terminate access for breach, non-payment, or risk to the platform. Upon termination, your right to access the Service ends; we may delete Customer Data after a reasonable retention period unless law requires otherwise. Sections that by nature should survive (including disclaimers, limitations of liability, and indemnification) will survive termination.

These Terms are governed by the laws of the Republic of Serbia, without regard to conflict-of-law principles. Except where prohibited by mandatory consumer protection rules in your country of residence, disputes will be resolved in the competent courts of the Republic of Serbia, and you consent to their jurisdiction.

We may update these Terms from time to time. Material changes will be posted at https://boltcoi.com/terms with an updated effective date. Continued use after changes become effective constitutes acceptance. If you do not agree, you must stop using the Service.

These Terms are the entire agreement between you and Aleksifa Digital regarding the Service and supersede prior agreements on the subject. If any provision is unenforceable, the remainder remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a business transfer.

Questions about these Terms may be sent to legal@boltcoi.com. Aleksifa Digital is located in Serbia, Europe.